Tactran have been successful in securing funding from Transport Scotland’s ‘MaaS Investment Fund’ (MIF) to deliver Mobility as a Service (MaaS) across the Tactran region. The Tactran region covers the Stirling, Perth and Kinross, Dundee and Angus local authority areas. Match funding for the project is also being provided by Tactran, Perth and Kinross Council and Smarter Choices, Smarter Places.
What is MaaS?
Mobility as a Service (MaaS) is all about combining all transport modes available in an area into one easy to use app or other service. This is to allow users to plan, book and pay for multi-modal journeys from one touchpoint. MaaS goes beyond integrated ticketing of just public transport services by including taxis, bike hire, car clubs, walking, cycling and more.
- Develop a Tactran region wide ‘MaaS platform’ which brings together real time journey planning data, booking/ticketing and the payment systems of public, active and shared mode transport operators where possible.
- Co-tailor (the look and function) and pilot three apps powered by the MaaS infrastructure platform with three ‘service lead’ organisations: NHS Tayside, Loch Lomond and the Trossachs National Park and Dundee and Angus College.
All of this together allows and incentivises (through rewards) a user to confidently and more easily travel sustainably within the Tactran region. The specific target users, scope and timing for the three pilots are:
- NHS Tayside – Sustainable access to health facilities with reduced anxiety for Urology outpatients at Perth Royal Infirmary – the new regional centre for Urology attracting travel from across the Tactran region and NE Fife.
- Loch Lomond and Trossachs National Park – launch to be confirmed: Promoting sustainable travel choices and delivering new sustainable transport options in the south west – a heavily used tourist area.
- Dundee & Angus College – Inclusive access to further education and college access as well as promoting sustainable inter-campus movement for staff.
What does it actually do?
The user journey in the app starts with planning a journey. By entering a destination (and origin – if different from the current location) the user will be presented with a range of travel options, including multi-modal options. Beside each travel option will be a personalised price tailored to that user and the number of rewards points available for choosing each option. The price shown will reflect the user’s status and entitlements such as concessionary travel passes, railcards, student discounts etc.
When the user has decided which travel option they want to take, they can pay for their chosen journey within the app via a standard card payment form or by a stored account balance (ewallet). They then get their token (be that a ticket, a code, a booking confirmation) for their journey and their rewards points added to their account. Rewards points can then be redeemed against future travel bookings within the app or at local independent retailers across the Tactran region who have signed up to the rewards scheme.
Overviews of the three pilots
Sustainable access to health facilities with reduced anxiety for Urology outpatients at Perth Royal Infirmary – the new regional centre for Urology attracting travel from across the Tactran region and NE Fife.
Promoting sustainable travel choice and delivering new sustainable transport options in the south-west (Balloch, Drymen and Balmaha) – a heavily used tourist area.